Email authentication failed on kindle
Frustrating!
If you're experiencing an "email authentication failed" error on your Kindle, it's likely due to a issue with your email account settings or the Kindle's email configuration. Here are some troubleshooting steps to help you resolve the issue:
- Check your email account settings: Ensure that your email account settings are correct and up-to-date. Check your email provider's website or mobile app to verify that your account is active and not experiencing any issues.
- Verify your email password: Make sure you're using the correct password for your email account. If you've changed your password recently, try updating it on your Kindle as well.
- Check your email account's security settings: Some email providers have security settings that may block email authentication. Check your email provider's settings to ensure that email authentication is enabled.
- Reset your Kindle's email settings: Go to your Kindle's settings > Email > Reset Email Settings. This will reset your email settings to their default values.
- Check for email account updates: Ensure that your email account is updated and not experiencing any issues. Try sending an email from your email account to a different recipient to see if the issue is specific to your Kindle or your email account.
- Try a different email account: If you have multiple email accounts, try using a different one to see if the issue is specific to your primary email account.
- Check for Kindle software updates: Ensure that your Kindle is running the latest software. Go to your Kindle's settings > Menu > Sync & Check for Items > Check for Items. If an update is available, install it.
- Reset your Kindle: If none of the above steps resolve the issue, you can try resetting your Kindle to its factory settings. This will erase all your content and settings, so be sure to back up your data before doing so.
If you've tried all these steps and still experiencing issues, you may want to contact Amazon support for further assistance.