Email etiquette quiz
Here's a short email etiquette quiz to test your knowledge:
Quiz: Email Etiquette
Instructions: Choose the correct answer for each question.
1. What is the best way to start an email?
a) With a formal greeting, such as "Dear [Name]" b) With a casual greeting, such as "Hey [Name]" c) With a subject line only d) With a brief summary of the email's content
Answer: a) With a formal greeting, such as "Dear [Name]"
2. How should you address the recipient in an email?
a) Use their first name only b) Use their last name only c) Use their title (e.g. Mr./Ms./Mrs./Dr.) followed by their last name d) Use a generic greeting, such as "Hello"
Answer: c) Use their title (e.g. Mr./Ms./Mrs./Dr.) followed by their last name
3. What is the best way to format an email?
a) Use a single paragraph to convey all the information b) Use short, concise paragraphs with clear headings c) Use a formal, block-style format with no headings d) Use a creative, artistic format with images and colors
Answer: b) Use short, concise paragraphs with clear headings
4. How should you handle attachments in an email?
a) Attach multiple files to a single email b) Attach only one file to an email c) Use a cloud storage service to share files d) Never attach files to an email
Answer: b) Attach only one file to an email
5. What is the best way to end an email?
a) With a casual sign-off, such as "Talk to you soon" b) With a formal sign-off, such as "Sincerely" c) With a brief summary of the email's content d) With a question or request for a response
Answer: b) With a formal sign-off, such as "Sincerely"
6. How often should you check your email?
a) Only when you need to respond to an urgent message b) Several times a day, but not constantly c) Constantly, throughout the day d) Only once a day, at the end of the workday
Answer: b) Several times a day, but not constantly
7. What should you do if you need to send a follow-up email?
a) Send a new email with the same subject line b) Send a new email with a new subject line c) Reply to the original email with an update d) Don't send a follow-up email at all
Answer: c) Reply to the original email with an update
8. How should you handle spam or junk emails?
a) Respond to them immediately b) Delete them without reading c) Mark them as spam, but not delete d) Forward them to a friend or colleague
Answer: b) Delete them without reading
9. What is the best way to proofread an email?
a) Quickly scan the email for major errors b) Read the email carefully, but don't proofread c) Use a spell-checker and grammar-checker d) Have a colleague or friend review the email
Answer: c) Use a spell-checker and grammar-checker
10. How should you handle a long or complex email?
a) Break it up into multiple emails b) Use a clear and concise subject line c) Use a formal, block-style format d) Avoid sending it at all
Answer: b) Use a clear and concise subject line
Scoring:
1-3 correct answers: You need to brush up on your email etiquette skills!
4-6 correct answers: You're doing okay, but there's room for improvement.
7-10 correct answers: Congratulations! You're an email etiquette expert!
I hope you enjoyed the quiz!