Email firewall sussex uni
The email firewall at the University of Sussex!
The University of Sussex has a robust email firewall in place to protect its email system from spam, viruses, and other malicious activities. Here are some general guidelines on how to use the email firewall:
What is the email firewall? The email firewall is a security system that scans incoming and outgoing emails for potential threats, such as spam, viruses, and malware. It helps to prevent unauthorized access to the university's email system and protects users' devices from potential attacks.
How does the email firewall work? When you send or receive an email, the email firewall checks the message for certain characteristics that might indicate it's spam or malicious. These checks include:
- Spam filtering: The email firewall uses algorithms to analyze the content of the email and determine whether it's likely to be spam.
- Virus scanning: The email firewall scans the email for viruses, malware, and other types of malicious code.
- Content filtering: The email firewall checks the email for specific keywords, phrases, or attachments that might indicate it's malicious.
What happens if the email firewall blocks an email? If the email firewall blocks an email, you'll receive a notification indicating that the email was blocked. You can then contact the IT Services team to request that the email be released or to report a false positive.
How can I avoid getting emails blocked by the email firewall? To avoid getting emails blocked by the email firewall, follow these best practices:
- Use a valid email address: Make sure your email address is valid and not a disposable or temporary address.
- Use a clear subject line: Avoid using misleading or spammy subject lines that might trigger the email firewall's spam filters.
- Avoid using all caps: Refrain from using all capital letters in your email subject line or body, as this can trigger spam filters.
- Don't attach large files: Avoid attaching large files or files with suspicious extensions, as these can trigger virus scans.
- Use a legitimate sender address: Make sure your sender address is legitimate and not a fake or spoofed address.
What if I'm having trouble sending or receiving emails? If you're experiencing issues with sending or receiving emails, contact the IT Services team for assistance. They can help you troubleshoot the issue or release blocked emails.
Remember to always follow best practices for email security and be cautious when opening attachments or clicking on links from unknown senders.