Emailsrvr technical support

Here are some common issues and solutions for Emailsrvr technical support:

Common Issues:

1. Email not sending: Emails are not being delivered to recipients.
2. Email not receiving: Emails are not being received by the email account.
3. Login issues: Unable to log in to the email account.
4. Spam filtering issues: Emails are being flagged as spam or not being delivered due to spam filtering issues.
5. Email account suspension: Email account has been suspended due to policy violations or other reasons.

Solutions:

1. Email not sending:
   • Check the email account's sending limits and ensure they are not exceeded.
   • Verify the recipient's email address and ensure it is correct.
   • Check the email account's spam filtering settings and ensure they are not blocking the email.
   • Try sending the email again after a few minutes.
2. Email not receiving:
   • Check the email account's inbox and ensure it is not full or over quota.
   • Verify the email account's spam filtering settings and ensure they are not blocking the email.
   • Check the email account's settings for any filters or rules that may be blocking the email.
   • Try checking the email account's junk or spam folder.
3. Login issues:
   • Check the email account's password and ensure it is correct.
   • Try resetting the password using the email account's password reset feature.
   • Check the email account's settings for any two-factor authentication (2FA) settings that may be blocking the login.
   • Try clearing the browser's cache and cookies and then trying to log in again.
4. Spam filtering issues:
   • Check the email account's spam filtering settings and ensure they are not too aggressive.
   • Try whitelisting the sender's email address or domain.
   • Check the email account's settings for any custom spam filtering rules that may be blocking the email.
   • Try marking the email as "not spam" to help train the spam filtering algorithm.
5. Email account suspension:
   • Check the email account's policy violations and ensure they are not in violation of any terms of service.
   • Try contacting the email account's support team to request that the account be unsuspended.
   • Provide any necessary information or evidence to support the request to unsuspend the account.

Additional Tips:

• Always check the email account's settings and documentation for specific instructions on how to troubleshoot common issues.
• Keep the email account's software and firmware up to date to ensure you have the latest features and security patches.
• Consider using a third-party email client or app to manage your email account, as these often have additional features and troubleshooting tools.
• If you are still experiencing issues, consider contacting the email account's support team for further assistance.