Embarq voicemail instructions residential

Here are the instructions for setting up and using Embarq voicemail for residential customers:

Setting Up Voicemail

  1. Lift the receiver and listen for the voicemail prompt. You will hear a message saying "Welcome to Embarq Voicemail. Please enter your password."
  2. Enter your 4-digit voicemail password. If you haven't set up a password yet, you can press 3 to set one up.
  3. Follow the prompts to record your name and set up your voicemail greeting.

Recording a Greeting

  1. To record a greeting, press 2.
  2. Speak your greeting clearly and slowly. You can record up to 30 seconds.
  3. To review your greeting, press 2 again.
  4. To save your greeting, press 1.

Checking Voicemail

  1. Lift the receiver and listen for the voicemail prompt.
  2. Enter your 4-digit voicemail password.
  3. Press 1 to listen to your messages.
  4. Use the following keys to navigate:
    • 1: Play next message
    • 2: Play previous message
    • 3: Save message
    • 4: Delete message
    • 5: Go back to main menu

Saving and Deleting Messages

  1. To save a message, press 3.
  2. To delete a message, press 4.

Transferring Calls to Voicemail

  1. When you're on a call and need to take another call, press the "Transfer" button on your phone.
  2. Say "Transfer to voicemail" and the caller will be sent to your voicemail.

Voicemail Options

  1. To change your voicemail password, press 3 and follow the prompts.
  2. To change your voicemail greeting, press 2 and follow the prompts.
  3. To check your voicemail from another phone, dial your phone number and press 2 when prompted.

Troubleshooting

  1. If you're having trouble accessing your voicemail, try resetting your password by pressing 3 and following the prompts.
  2. If you're still having trouble, contact Embarq customer service for assistance.