Exchange mail not working on iphone

Frustrating! If Exchange mail isn't working on your iPhone, don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check your Exchange account settings

  1. Go to Settings > [your name] > iCloud > Accounts.
  2. Tap on the Exchange account that's not working.
  3. Check that the account is enabled and the password is correct.
  4. Make sure the account is set to "Exchange" and not "IMAP" or "POP".

Check your Exchange server settings

  1. Go to Settings > [your name] > iCloud > Accounts.
  2. Tap on the Exchange account that's not working.
  3. Tap on "Server" and check that the server address is correct.
  4. Check that the username and password are correct.

Check your iPhone's date and time settings

  1. Go to Settings > [your name] > General > Date & Time.
  2. Make sure the date and time are set correctly.
  3. Ensure that "Set Automatically" is enabled.

Check for server issues

  1. Try accessing your Exchange account on a computer or another device to see if the issue is specific to your iPhone.
  2. Check the Exchange server's status page to see if there are any known issues or outages.

Reset your Exchange account

  1. Go to Settings > [your name] > iCloud > Accounts.
  2. Tap on the Exchange account that's not working.
  3. Tap on "Delete Account" and then "Delete" to confirm.
  4. Wait a few minutes and then set up the Exchange account again.

Check for conflicts with other accounts

  1. If you have multiple email accounts set up on your iPhone, try removing other accounts and then re-add the Exchange account.
  2. Check that there are no conflicts with other accounts or apps that may be interfering with Exchange mail.

Reset your iPhone's network settings

  1. Go to Settings > [your name] > General > Reset.
  2. Tap on "Reset network settings" and then "Reset" to confirm.
  3. This will reset your iPhone's network settings, which may resolve any connectivity issues.

Contact your Exchange administrator or IT department

  1. If none of the above steps resolve the issue, contact your Exchange administrator or IT department for further assistance.
  2. They may be able to help you troubleshoot the issue or provide additional guidance.

I hope these steps help you resolve the issue with Exchange mail on your iPhone!