Ez pass ny new york tolls by mail

The convenience of paying tolls by mail!

If you're an EZ Pass NY customer and you've received a toll bill in the mail, here's what you need to know:

Why did I receive a toll bill?

You may have received a toll bill if you didn't have sufficient funds in your EZ Pass account to cover the tolls you incurred. This can happen if you've exceeded your account balance or if you've reached your account's spending limit.

How do I pay my toll bill?

To pay your toll bill, you can:

  1. Pay online: Visit the NYSDOT website (www.ezpassny.com) and log in to your account. Click on "Pay Tolls" and follow the prompts to make a payment.
  2. Pay by phone: Call the NYSDOT Customer Service Center at (800) 333-8655 and follow the prompts to make a payment.
  3. Pay by mail: Send a check or money order payable to "NYSDOT" to the address listed on your toll bill.

What if I don't have enough funds to pay my toll bill?

If you're unable to pay your toll bill in full, you can:

  1. Make a payment plan: Contact the NYSDOT Customer Service Center to set up a payment plan. You'll need to provide your account information and agree to a payment schedule.
  2. Add funds to your account: You can add funds to your EZ Pass account online, by phone, or by mail to bring your balance up to date.

What if I have questions or concerns about my toll bill?

If you have questions or concerns about your toll bill, you can contact the NYSDOT Customer Service Center at (800) 333-8655 or visit their website at www.ezpassny.com.

Remember to keep your EZ Pass account up to date to avoid receiving future toll bills by mail!