File a claim usps priority mail

To file a claim with USPS Priority Mail, you'll need to follow these steps:

Step 1: Gather Required Information

• Your name and address
• The tracking number for the package (if available)
• The date the package was mailed
• The value of the package (if it was insured)
• A detailed description of the damage or loss

Step 2: Determine the Type of Claim

• If the package was lost, you'll need to file a "Lost Mail" claim.
• If the package was damaged, you'll need to file a "Damaged Mail" claim.
• If the package was stolen, you'll need to file a "Theft" claim.

Step 3: Fill Out the Claim Form

• You can download and print the USPS Claim Form (PS Form 1000) from the USPS website or pick one up at your local post office.
• Fill out the form completely and accurately, including the required information from Step 1.
• Make sure to sign and date the form.

Step 4: Attach Supporting Documentation

• Attach any supporting documentation, such as:
  • The original shipping label
  • The tracking confirmation
  • Photos of the damaged package (if applicable)
  • A police report (if the package was stolen)

Step 5: Submit the Claim

• You can submit the claim form and supporting documentation to the USPS by:
  • Mailing it to the address listed on the claim form
  • Faxing it to 1-800-344-7779
  • Scanning and emailing it to [email protected]

Step 6: Wait for a Response

• The USPS will review your claim and respond within 5-7 business days.
• If your claim is approved, you'll receive a check or a credit to your account.
• If your claim is denied, you'll receive a letter explaining the reason for the denial.

Additional Tips

• Make sure to file your claim within 60 days of the mailing date.
• Keep a copy of the claim form and supporting documentation for your records.
• If you're unsure about the claims process or need assistance, you can contact the USPS Customer Service at 1-800-275-8777.

Remember to stay calm and patient throughout the process. Good luck with your claim!