Fillable pdf forms blank after being emailed

The frustration of fillable PDF forms that become blank after being emailed!

This issue can occur due to several reasons. Here are some possible causes and solutions to help you resolve the problem:

  1. PDF format conversion: When you email a fillable PDF form, it may get converted to a non-fillable PDF format during the email transmission process. To avoid this, try sending the PDF as an attachment instead of embedding it in the email body.
  2. Email client or server issues: Some email clients or servers may strip or modify the fillable PDF form's metadata, causing it to become non-fillable. Try using a different email client or server to send the form.
  3. PDF viewer or plugin issues: The recipient's PDF viewer or plugin might not be compatible with the fillable PDF form. Suggest that the recipient try using a different PDF viewer or plugin, such as Adobe Acrobat Reader or Foxit Reader.
  4. Form field issues: The fillable PDF form might have issues with its form fields, such as incorrect field names, missing field definitions, or incorrect field types. Check the form's field definitions and ensure they are correct.
  5. Encryption or password protection: If the PDF form is encrypted or password-protected, it may not be fillable. Remove any encryption or password protection to make the form fillable.
  6. Form submission issues: The fillable PDF form might not be designed to submit data electronically. Check the form's settings to ensure it is set up to submit data electronically.

To troubleshoot the issue, you can try the following:

  1. Save the PDF form as a new file: Save the fillable PDF form as a new file with a different name to ensure it's not corrupted.
  2. Check the form's field definitions: Open the PDF form in a PDF editor like Adobe Acrobat and check the form's field definitions to ensure they are correct.
  3. Test the form with a different recipient: Send the fillable PDF form to a different recipient to see if the issue persists.
  4. Use a PDF form builder: Consider using a PDF form builder like Adobe Acrobat or Formstack to create and send fillable PDF forms. These tools can help you create and manage fillable PDF forms more efficiently.

If none of these solutions work, please provide more details about the fillable PDF form, such as its creation software, version, and any error messages you've encountered. I'll do my best to help you troubleshoot the issue!