Firepot gel recall email
Here is an example of a recall email for Firepot Gel:
Subject: Important Recall Notice: Firepot Gel
Dear valued customer,
We are writing to inform you that we have initiated a voluntary recall of our Firepot Gel product due to a potential quality issue. The recall affects all lots of Firepot Gel with the following batch numbers:
[Insert batch numbers]
The reason for the recall is that some of the gel may not meet our quality standards, which could potentially affect its performance and safety. We take the quality and safety of our products very seriously, and we are taking immediate action to correct the issue.
If you have purchased Firepot Gel with one of the affected batch numbers, please stop using the product immediately and follow the instructions below:
- Check your product: Look for the batch number on the packaging or label. If it matches one of the affected batch numbers, please follow the instructions below.
- Return the product: Please return the affected product to the place of purchase or contact our customer service team at [insert contact information] to arrange for a return.
- Receive a replacement or refund: Once we receive the returned product, we will provide a replacement or refund, whichever is preferred.
We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your cooperation and understanding.
Sincerely,
[Your Name] [Company Name]
Please note that this is just an example, and you should modify it according to your company's specific needs and policies. It's also important to include any relevant details, such as the reason for the recall, the affected products, and the steps customers should take to return or exchange the product.