Franzia wine recall email

Here is a sample email for a Franzia wine recall:

Subject: Important Recall Notice: Franzia Wine Products

Dear valued customer,

We are writing to inform you that we have initiated a voluntary recall of certain Franzia wine products due to a potential quality issue. The affected products are listed below:

The recall is being conducted as a precautionary measure due to the possibility of contamination with a foreign substance. While we have not received any reports of adverse effects, we want to ensure the highest level of quality and safety for our customers.

If you have purchased any of the affected products, please do not consume them. Instead, please follow these steps:

  1. Check the packaging: Look for the batch code and expiration date on the packaging. If the code or date matches one of the affected products, please proceed with the recall instructions.
  2. Return the product: Please return the affected product to the store where you purchased it or contact our customer service department at [insert contact information]. We will provide a full refund or replacement with a new product.
  3. Dispose of the product: If you are unable to return the product, please dispose of it properly and do not consume it.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. Your safety and satisfaction are our top priority, and we are committed to providing you with the highest quality products.

If you have any questions or concerns, please do not hesitate to contact us. We are available to assist you Monday through Friday, 9:00 AM to 5:00 PM EST.

Thank you for your cooperation and understanding.

Sincerely,

[Your Name] Franzia Wine Company