Freescore complaint email
Here's an example of a complaint email to FreeScore:
Subject: Concerns with my FreeScore report
Dear FreeScore Customer Service,
I am writing to express my disappointment and frustration with my recent FreeScore report. I received my report on [date] and was shocked to find that it contained several errors and inaccuracies.
Specifically, I noticed that my credit score was incorrectly reported as [incorrect score] when my actual score is [correct score]. Additionally, the report listed several accounts that I do not have, including [list specific accounts].
I have reviewed my credit reports from all three major credit bureaus (Equifax, Experian, and TransUnion) and confirmed that the information on my FreeScore report is incorrect. I have also contacted the creditors listed on the report and they have confirmed that the accounts are not mine.
I am extremely disappointed in the level of accuracy and attention to detail that FreeScore has shown in my report. As a consumer, I expect a higher level of service and accuracy from a company that is providing me with sensitive and personal information.
I would appreciate it if you could look into this matter and correct the errors on my report as soon as possible. I would also like to request a complimentary credit monitoring service to ensure that my credit report is accurate and up-to-date.
Please let me know what steps I need to take to resolve this issue. I look forward to hearing back from you soon.
Sincerely,
[Your Name]
Please note that you should customize this email to fit your specific situation and include any relevant details, such as:
- A clear description of the errors and inaccuracies on your report
- Proof of the errors, such as screenshots or printouts of your credit reports
- Any correspondence with creditors or credit bureaus
- A polite and professional tone
Remember to keep a copy of your email and any subsequent correspondence with FreeScore for your records.