Gmail not working on mac mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check Gmail settings

  1. Ensure that your Gmail account is set up correctly in Mac Mail:
    • Go to Mail > Preferences > Accounts.
    • Select your Gmail account from the list.
    • Check that the "Account Type" is set to "IMAP" (not POP).
    • Verify that the "Incoming Mail Server" and "Outgoing Mail Server" are set to imap.gmail.com and smtp.gmail.com, respectively.
  2. Make sure you're using the correct Gmail login credentials:
    • Check that your Gmail username and password are correct.
    • If you're using 2-Step Verification, ensure you've generated an App Password and entered it in Mac Mail.

Check Gmail account settings

  1. Ensure that your Gmail account is not set to "Less secure app access" (which can block IMAP access):
    • Go to your Gmail account settings (gear icon > See all settings).
    • Scroll down to the "Signing in to Google" section.
    • Make sure "Less secure app access" is turned off.
  2. Check that your Gmail account is not set to "2-Step Verification" (which can block IMAP access):
    • Go to your Gmail account settings (gear icon > See all settings).
    • Scroll down to the "Signing in to Google" section.
    • Make sure "2-Step Verification" is turned off.

Check Mac Mail settings

  1. Ensure that Mac Mail is configured to use the correct port numbers:
    • Go to Mail > Preferences > Accounts.
    • Select your Gmail account from the list.
    • Click on the "Advanced" tab.
    • Verify that the "Incoming Mail Server" port is set to 993 (SSL) and the "Outgoing Mail Server" port is set to 587 (TLS).
  2. Check that Mac Mail is not set to use a proxy server:
    • Go to Mail > Preferences > Accounts.
    • Select your Gmail account from the list.
    • Click on the "Advanced" tab.
    • Ensure that the "Use proxy server" checkbox is unchecked.

Try restarting Mac Mail

  1. Close Mac Mail and reopen it.
  2. Try sending and receiving emails again.

Additional troubleshooting steps

  1. Check the Mac Mail logs for errors:
    • Go to Mail > Preferences > Diagnostics.
    • Click on the "Show Log" button.
    • Look for any error messages related to your Gmail account.
  2. Try resetting your Gmail account password:
    • Go to your Gmail account settings (gear icon > See all settings).
    • Click on the "Sign out" button.
    • Try signing back in with your new password.
  3. If none of the above steps work, try resetting your Mac Mail settings:
    • Go to Mail > Preferences > Accounts.
    • Select your Gmail account from the list.
    • Click on the "Reset" button.

If none of these steps resolve the issue, please provide more details about the error message you're seeing, and I'll do my best to help you troubleshoot further!