Gri gri 2 recall email

Here is a sample email for a Gri Gri 2 recall:

Subject: Important: Gri Gri 2 Recall Notice

Dear [Customer Name],

We are writing to inform you that your Gri Gri 2 climbing device has been recalled due to a potential safety issue. We take the safety of our customers very seriously and are taking immediate action to address this issue.

The recall is due to a defect in the device's locking mechanism, which may cause the device to malfunction and potentially lead to a fall. We have identified the affected products and are taking steps to ensure that all affected devices are removed from the market and replaced with new, safe devices.

If you own a Gri Gri 2 climbing device, please follow these steps to ensure your safety:

  1. Stop using the device immediately.
  2. Check your device's serial number to see if it is affected by the recall. You can find the serial number on the device's label or on our website.
  3. If your device is affected, please return it to us using the prepaid return shipping label provided with this email.
  4. We will provide you with a new, safe Gri Gri 2 device at no additional cost to you.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your cooperation and for choosing [Brand Name] as your trusted climbing equipment provider.

Sincerely,

[Your Name] [Brand Name] Customer Service

Attachments:

Note: This is just a sample email and you should modify it to fit your specific needs and circumstances. It's also important to include any necessary attachments, such as a return shipping label and a recall notice.