Hang seng bank email scam

The Hang Seng Bank email scam!

Unfortunately, Hang Seng Bank, like many other reputable financial institutions, has been a target of email scams. Here's what you need to know:

What is the scam?

The scam typically involves an email that appears to be from Hang Seng Bank, claiming that your account has been compromised or that there is an issue with your account. The email may ask you to click on a link or provide sensitive information, such as your login credentials, account numbers, or personal identification numbers (PINs).

How does it work?

Here's a common scenario:

  1. You receive an email that appears to be from Hang Seng Bank, with a subject line that grabs your attention (e.g., "Account Alert" or "Security Notification").
  2. The email claims that there is an issue with your account, such as a suspicious transaction or a security breach.
  3. The email asks you to click on a link to resolve the issue or to update your account information.
  4. If you click on the link, you may be taken to a fake website that looks like Hang Seng Bank's website.
  5. The scammers may ask you to provide sensitive information, such as your login credentials, account numbers, or PINs.
  6. Once you provide the information, the scammers can use it to access your account, steal your money, or commit identity theft.

How to protect yourself:

To avoid falling victim to this scam, follow these tips:

  1. Be cautious of unsolicited emails: Hang Seng Bank will never send you an unsolicited email asking for sensitive information.
  2. Verify the email: Check the email address of the sender. Legitimate emails from Hang Seng Bank will have an email address that ends with @hangseng.com.
  3. Don't click on suspicious links: Avoid clicking on links from unknown or suspicious emails.
  4. Use two-factor authentication: Enable two-factor authentication (2FA) on your Hang Seng Bank account to add an extra layer of security.
  5. Keep your account information private: Never share your account numbers, PINs, or login credentials with anyone.
  6. Report suspicious emails: If you receive a suspicious email, report it to Hang Seng Bank's customer service department.

What to do if you've been scammed:

If you've already fallen victim to this scam, here's what you should do:

  1. Contact Hang Seng Bank: Reach out to Hang Seng Bank's customer service department immediately to report the incident.
  2. Change your passwords: Change your login credentials and any other passwords that may have been compromised.
  3. Monitor your account: Keep a close eye on your account activity and report any suspicious transactions to Hang Seng Bank.

Remember, it's always better to err on the side of caution when it comes to your financial information. If you're unsure about an email or a request for sensitive information, don't hesitate to reach out to Hang Seng Bank or your financial institution for guidance.