Has the royal mail cyber attack been resolved
The Royal Mail cyber attack, which occurred in June 2021, was a significant incident that affected the company's operations and customer services. While the attack was contained and mitigated, the full resolution of the incident is still ongoing.
In the aftermath of the attack, Royal Mail took immediate action to contain the incident, including:
- Isolating affected systems and networks to prevent further spread of the malware.
- Activating its incident response plan to assess the extent of the attack and develop a recovery plan.
- Notifying the relevant authorities, including the UK's National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO).
- Working with external experts to investigate the attack and identify the root cause.
Since then, Royal Mail has made significant progress in resolving the incident, including:
- Restoring most of its affected systems and services, including its online tracking and customer services.
- Implementing additional security measures to prevent similar attacks in the future.
- Conducting a thorough investigation into the attack, which has identified the root cause and led to the implementation of new security protocols.
However, the full resolution of the incident is still ongoing, and Royal Mail continues to work on:
- Completing the restoration of all affected systems and services.
- Conducting a thorough review of its security protocols and procedures to ensure they are robust and effective.
- Providing ongoing support to affected customers and employees.
In a statement, Royal Mail said: "We are making good progress in resolving the incident and restoring our services. We are working closely with our partners and experts to ensure that our systems are secure and our customers can continue to rely on us."
It's worth noting that the incident has had a significant impact on Royal Mail's operations and customer services, and the company is still working to fully recover from the attack.