Have a royal mail package returned to me before delivery
If you've sent a package with Royal Mail and want to have it returned to you before delivery, you can do so by contacting Royal Mail's customer service team. Here are the steps you can follow:
- Contact Royal Mail: Reach out to Royal Mail's customer service team by phone, email, or online chat. You can find their contact details on the Royal Mail website.
- Provide the tracking number: Have your tracking number ready, as you'll need to provide it to Royal Mail to locate the package.
- Request a return: Explain to the customer service representative that you'd like to have the package returned to you before delivery. They may ask you why you want to return the package, so be prepared to provide a reason.
- Check the package's status: The customer service representative will check the package's status and let you know if it's still in transit or if it's already been delivered.
- Arrange for the return: If the package is still in transit, Royal Mail will arrange for it to be returned to you. If it's already been delivered, you may need to contact the recipient to arrange for the package to be returned to you.
- Pay any applicable fees: You may need to pay a fee for the return, depending on the circumstances. For example, if the package was already delivered, you may need to pay for the cost of redelivery.
Important notes:
- You can only request a return if the package is still in transit or if it's been delivered to the wrong address.
- If the package has already been delivered and you want to return it, you'll need to contact the recipient and arrange for them to return the package to you.
- Royal Mail may have specific procedures and fees for returning packages, so be sure to ask about these when you contact their customer service team.