Have royal mail stopped delivery

A frustrating situation!

According to Royal Mail's website, they may stop delivery in certain circumstances. Here are some reasons why:

  1. Undeliverable items: If an item is undeliverable due to an incorrect or incomplete address, Royal Mail may return it to the sender.
  2. Failed delivery attempts: If Royal Mail has made a certain number of failed delivery attempts (usually 3-4 attempts), they may stop delivery and return the item to the sender.
  3. Refusal to accept delivery: If the recipient refuses to accept delivery, Royal Mail may stop delivery and return the item to the sender.
  4. Insufficient postage: If the item does not have sufficient postage, Royal Mail may stop delivery and return it to the sender.
  5. Prohibited or restricted items: Royal Mail may stop delivery if the item is prohibited or restricted by law or regulation.
  6. Special delivery requirements: In some cases, Royal Mail may require special delivery arrangements, such as a signature on delivery, which the sender may not be able to provide.

If Royal Mail has stopped delivery, you can contact them to find out why and what options are available to resolve the issue. You can:

  1. Check your tracking information: Log in to your Royal Mail account or check your tracking number to see if there are any updates on the status of your delivery.
  2. Contact Royal Mail customer service: You can call Royal Mail's customer service number or visit their website to speak with a representative.
  3. Contact the sender: If the item was sent to you, you can contact the sender to ask about the status of the delivery and what they plan to do next.

Remember to always check the tracking information and contact Royal Mail or the sender if you have any concerns about your delivery.