Have royal mail stopped doing live chat

According to Royal Mail's website, they have indeed discontinued their live chat service. As of 2022, they no longer offer live chat support for customers.

Instead, they recommend using their online help centre, which provides a range of FAQs, guides, and tutorials to help you find the answers you need. You can also contact them via phone, email, or post.

Here are the current contact options for Royal Mail:

  1. Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
  2. Email: [email protected]
  3. Post: Royal Mail Customer Services, PO Box 179, Bristol, BS99 7WS

If you're looking for a specific answer or solution, I'd be happy to help you find it!