Hgc broadband email outlook

A very specific question!

HGC Broadband is a telecommunications company that provides internet and email services to its customers. If you're having issues with your HGC Broadband email account in Outlook, here are some troubleshooting steps you can try:

Step 1: Check your email settings

1. Open Outlook and go to File > Account Settings > Account Settings.
2. Select your HGC Broadband email account and click on "Change".
3. Verify that the following settings are correct:
   • Email address: Your HGC Broadband email address (e.g., [yourname]@hgc.com).
   • Server: imap.hgc.com (for incoming mail) and smtp.hgc.com (for outgoing mail).
   • Port: 993 (for incoming mail) and 587 (for outgoing mail).
   • Authentication: Use the same username and password you use to log in to your HGC Broadband email account.

Step 2: Check your account settings in HGC Broadband

1. Log in to your HGC Broadband account online.
2. Go to the "Email" or "Account" section.
3. Verify that your email account is enabled and that your password is correct.
4. Check if there are any issues with your account, such as a pending password reset or a blocked account.

Step 3: Check for Outlook updates

1. Open Outlook and go to File > Office Account > Update Options > Update Now.
2. Make sure you're running the latest version of Outlook.

Step 4: Try restarting Outlook

1. Close Outlook and restart it.
2. Try sending and receiving emails again.

Step 5: Contact HGC Broadband support

If none of the above steps resolve the issue, you may want to contact HGC Broadband's technical support team for further assistance. They can help you troubleshoot the issue or reset your email account settings.

I hope these steps help you resolve the issue with your HGC Broadband email account in Outlook!