Hotmail account not working on iphone

Frustrating! Don't worry, I'm here to help you troubleshoot the issue with your Hotmail account not working on your iPhone. Let's go through some steps to resolve the problem:

Step 1: Check your internet connection

Ensure your iPhone has a stable internet connection. Try opening a different website or app to see if it's just a Hotmail issue or a broader connectivity problem.

Step 2: Check your Hotmail account settings

  1. Go to Settings > Mail, Contacts, Calendars on your iPhone.
  2. Tap on your Hotmail account (it might be listed as "Outlook.com" or "Hotmail").
  3. Check if the account is set up correctly:
    • Make sure the account username and password are correct.
    • Ensure the account is set to "IMAP" or "POP" (not "Exchange").
    • Verify that the server settings are correct:
      • Incoming Mail Server: imap-mail.outlook.com (port 993)
      • Outgoing Mail Server: smtp-mail.outlook.com (port 587)
      • Use SSL/TLS encryption
  4. If you're using 2-factor authentication (2FA), ensure you've enabled it on your Hotmail account and have the authentication app or code ready.

Step 3: Check for account issues

  1. Try logging in to your Hotmail account on a computer or another device to see if the issue is specific to your iPhone.
  2. Check your Hotmail account's settings and notifications to see if there are any issues or errors.

Step 4: Reset your iPhone's Mail settings

  1. Go to Settings > Mail, Contacts, Calendars.
  2. Tap on your Hotmail account and then tap "Delete Account".
  3. Confirm that you want to delete the account.
  4. Go back to Settings > Mail, Contacts, Calendars and tap "Add Account".
  5. Select "Other" and then "Add Mail Account".
  6. Enter your Hotmail account credentials and follow the prompts to set up the account again.

Step 5: Check for iOS updates

Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates.

Step 6: Contact Microsoft Support

If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance. They may be able to help you troubleshoot the problem or reset your account settings.

I hope these steps help you resolve the issue with your Hotmail account not working on your iPhone. If you're still having trouble, feel free to provide more details, and I'll do my best to assist you!