Hotmail alternate email address no longer exists
If you're trying to access an alternate email address associated with your Hotmail account, but it no longer exists, there are a few possible reasons why:
- The alternate email address was deleted: If you previously used an alternate email address and then deleted it, it's no longer available.
- The alternate email address was never verified: If you set up an alternate email address but never verified it, it may not be recognized by Hotmail.
- The alternate email address was used for a different account: If you used the same alternate email address for a different Microsoft account (e.g., Outlook, Live, or Xbox), it may not be associated with your Hotmail account.
To resolve the issue, you can try the following:
- Check your account settings: Log in to your Hotmail account and go to the "Account" or "Settings" section. Look for an option to manage alternate email addresses or recovery options. If you find an option to add a new alternate email address, you can try setting up a new one.
- Try recovering your account: If you're unable to access your account due to the missing alternate email address, you can try recovering your account using other recovery options, such as your phone number or security questions.
- Contact Microsoft support: If none of the above steps work, you can contact Microsoft support for further assistance. They may be able to help you recover your account or provide additional guidance on how to resolve the issue.
Remember to always keep your account information up to date and secure to avoid any issues in the future.