Hotmail and javascript error message
A classic issue!
When you encounter a JavaScript error message while using Hotmail, it's often due to a compatibility issue between the email client and the JavaScript code used by Hotmail. Here are some possible causes and solutions:
- Outdated browser or browser version: Ensure you're using a supported browser and version. Hotmail recommends using the latest version of Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari.
- JavaScript disabled: Check if JavaScript is enabled in your browser settings. You can do this by:
- In Google Chrome: Go to Settings > Site settings > JavaScript.
- In Mozilla Firefox: Go to Options > Content > Enable JavaScript.
- In Microsoft Edge: Go to Settings > View advanced settings > JavaScript.
- Add-ons or extensions interfering: Disable any add-ons or extensions that might be causing the issue. You can try disabling them one by one to identify the culprit.
- Hotmail's JavaScript code: Sometimes, Hotmail's JavaScript code might be causing the issue. Try clearing your browser's cache and cookies, then reload the Hotmail page.
- Third-party scripts: If you're using a third-party script or plugin that interacts with Hotmail, it might be causing the issue. Try disabling or removing the script to see if it resolves the problem.
- Firewall or antivirus software: If you're using a firewall or antivirus software, it might be blocking the JavaScript code. Try temporarily disabling it to see if it resolves the issue.
If none of these solutions work, you can try the following:
- Use a different browser: Try accessing Hotmail using a different browser to see if the issue persists.
- Contact Hotmail support: If you're still experiencing issues, you can contact Hotmail support for further assistance.
Remember to always keep your browser and operating system up to date to minimize the risk of encountering JavaScript errors.