Hotmail cannot attach files mac

Frustrating!

There could be several reasons why you're unable to attach files to an email using Hotmail on your Mac. Here are some troubleshooting steps to help you resolve the issue:

  1. Check your internet connection: Ensure that your internet connection is stable and working properly. A slow or unstable connection might prevent you from attaching files.
  2. Update your browser: Make sure you're using the latest version of your web browser. You can try updating your browser to the latest version or switching to a different browser like Google Chrome or Mozilla Firefox.
  3. Clear browser cache and cookies: Clearing your browser's cache and cookies might help resolve the issue. Here's how:
    • Safari: Go to Safari > Preferences > Privacy > Manage Website Data, and click "Remove All Website Data".
    • Chrome: Go to Chrome > Settings > Privacy and security > Clear browsing data, and select "Cookies and other site data" and "Cached images and files".
    • Firefox: Go to Firefox > Preferences > Privacy & Security > Cookies and Site Data, and click "Clear Your Data".
  4. Check your Hotmail account settings: Ensure that your Hotmail account settings are correct and up-to-date. You can do this by signing in to your Hotmail account and checking your account settings.
  5. Try attaching a different file type: If you're unable to attach a specific file type (e.g.,.docx), try attaching a different file type (e.g.,.txt) to see if the issue persists.
  6. Check for browser extensions: Some browser extensions might interfere with your ability to attach files. Try disabling any recently installed extensions and see if the issue resolves.
  7. Try using the Hotmail app: If you're using the Hotmail app on your Mac, try using the web version of Hotmail instead. You can do this by opening a web browser and going to the Hotmail website.
  8. Reset your browser settings: If none of the above steps work, you can try resetting your browser settings to their default values. This will vary depending on your browser, but you can usually find the option in the browser's settings or preferences menu.

If none of these steps resolve the issue, you can try contacting Microsoft Support for further assistance.