Hotmail mailbox full message

The frustration of a full Hotmail mailbox!

If you're receiving a "mailbox full" message when trying to send or receive emails in Hotmail, it's likely because your mailbox has exceeded its storage limit. Here are some steps to help you resolve the issue:

  1. Check your mailbox size: Log in to your Hotmail account and click on the gear icon () in the top right corner. Select "View all Outlook settings" and then click on "Mail" > "General". Look for the "Storage" section to see how much space you have available.
  2. Delete unnecessary emails: Start deleting emails you no longer need or want to free up space in your mailbox. You can use the "Select all" option to quickly select multiple emails at once.
  3. Empty the Junk Email folder: Check your Junk Email folder and empty it if you find any legitimate emails that were mistakenly marked as spam.
  4. Use the "Sweep" feature: Hotmail allows you to use the "Sweep" feature to automatically delete or move multiple emails at once. To do this, select the emails you want to sweep, then click on the "Sweep" button and choose the action you want to take.
  5. Upgrade to Outlook: If you're still using Hotmail, you might want to consider upgrading to Outlook, which offers more storage space and advanced features. You can upgrade by signing in to your Hotmail account and clicking on the "Upgrade to Outlook" button.
  6. Contact Microsoft Support: If none of the above steps work, you can contact Microsoft Support for further assistance. They may be able to help you resolve the issue or provide additional guidance.

Remember to regularly clean out your mailbox to avoid running into storage issues in the future.