Hotmail messages won't sync in windows 8

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you sync your Hotmail messages in Windows 8:

Step 1: Check your account settings

  1. Open the Mail app in Windows 8.
  2. Click on the "Accounts" button in the top right corner.
  3. Select your Hotmail account from the list of accounts.
  4. Check that your account settings are correct, including your email address, password, and server settings.

Step 2: Check for updates

  1. Make sure your Mail app is up to date. You can check for updates by clicking on the "Settings" icon (represented by a gear) in the top right corner of the Mail app.
  2. If an update is available, install it and restart the Mail app.

Step 3: Check your Hotmail account settings

  1. Log in to your Hotmail account online.
  2. Check that your account is not set to "Basic" mode, which may limit the functionality of the Mail app. To switch to "Classic" mode, go to Settings > More Mail settings > Account > Switch to Classic.
  3. Ensure that your account is not set to "Two-step verification" mode, which may require additional authentication steps. If you're using two-step verification, you may need to generate an app password to use with the Mail app.

Step 4: Check for conflicts with other email accounts

  1. If you have multiple email accounts set up in the Mail app, try removing other accounts and then re-adding your Hotmail account to see if that resolves the issue.
  2. If you're using a third-party email client or app, try closing it and then reopening the Mail app to see if that resolves the issue.

Step 5: Reset the Mail app

  1. Close the Mail app.
  2. Press the Windows key + R to open the Run dialog box.
  3. Type %localappdata%\Microsoft\Windows\Email\ and press Enter.
  4. Delete the msmapi32.dll file.
  5. Restart the Mail app.

Step 6: Check for Windows updates

  1. Go to Settings > Update & Security > Windows Update.
  2. Check for any available updates and install them.

Step 7: Reset your Hotmail account password

  1. If none of the above steps work, try resetting your Hotmail account password to see if that resolves the issue.

If none of these steps resolve the issue, you may want to try contacting Microsoft Support or resetting your Hotmail account password.