Hotmail not receiving emails with attachments

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem of Hotmail not receiving emails with attachments:

Check your account settings

  1. Log in to your Hotmail account and go to the Settings icon (gear icon) > More Mail Settings.
  2. Click on "View all Outlook settings" and navigate to the "General" tab.
  3. Ensure that the "Allow attachments" option is enabled.

Check your email filters

  1. Go to the "Filters and blocking" tab in your Hotmail settings.
  2. Check if you have any filters set up that might be blocking attachments.
  3. If you have any filters, try disabling them temporarily to see if it resolves the issue.

Check your email client settings

  1. If you're using a third-party email client (e.g., Outlook, Thunderbird) to access your Hotmail account, check its settings.
  2. Ensure that the client is configured to allow attachments.

Check your email provider's settings

  1. If you're using a third-party email provider (e.g., Gmail, Yahoo) to send emails to your Hotmail account, check their settings.
  2. Ensure that the provider is configured to allow attachments.

Check for malware or viruses

  1. Run a virus scan on your device to ensure it's free from malware or viruses.
  2. If you're using a public computer or network, try accessing your Hotmail account from a different device or network to rule out any issues with the current device or network.

Check for Hotmail outages

  1. Visit the Microsoft Support website to check if there are any reported outages or issues with Hotmail.
  2. If there's an outage, wait for the issue to be resolved before trying to send or receive emails with attachments.

Try sending a test email

  1. Send a test email with an attachment to your Hotmail account from a different email address (e.g., Gmail, Yahoo).
  2. If the test email is received successfully, it might indicate an issue with the sending email account or provider.

Contact Hotmail support

  1. If none of the above steps resolve the issue, you can contact Hotmail support for further assistance.
  2. Provide them with detailed information about the issue, including any error messages you've received.

I hope these steps help you resolve the issue with Hotmail not receiving emails with attachments.