Hotmail online help

Here are some common issues and solutions for Hotmail online help:

Account Issues

  1. Forgot Password: If you've forgotten your Hotmail password, you can reset it by clicking on the "Forgot password" link on the Hotmail login page and following the prompts.
  2. Account Locked: If your account is locked, you'll need to contact Microsoft Support to resolve the issue. You can do this by clicking on the "Contact Support" link on the Hotmail login page.
  3. Account Suspended: If your account is suspended, you'll need to contact Microsoft Support to resolve the issue. You can do this by clicking on the "Contact Support" link on the Hotmail login page.

Email Issues

  1. Email Not Receiving: If you're not receiving emails, check your spam folder to see if they're being filtered out. You can also try checking your account settings to ensure that your email address is correct and that you're not blocking emails from certain senders.
  2. Email Not Sending: If you're having trouble sending emails, check your account settings to ensure that your email address is correct and that you're not exceeding your email sending limits.
  3. Email Display Issues: If you're having trouble viewing emails, try checking your browser settings or updating your browser to the latest version.

Security Issues

  1. Phishing Scams: If you've received a suspicious email that asks for your login credentials or personal information, do not respond or click on any links. Instead, report the email to Microsoft Support.
  2. Virus or Malware: If you suspect that your account has been infected with a virus or malware, run a virus scan on your computer and contact Microsoft Support for further assistance.

Other Issues

  1. Login Issues: If you're having trouble logging in to your Hotmail account, try checking your account settings to ensure that your email address and password are correct.
  2. Browser Compatibility Issues: If you're experiencing issues with Hotmail on a specific browser, try checking the browser's settings or updating the browser to the latest version.
  3. Mobile App Issues: If you're experiencing issues with the Hotmail mobile app, try updating the app to the latest version or contacting Microsoft Support for further assistance.

Microsoft Support

If you're unable to resolve an issue on your own, you can contact Microsoft Support for further assistance. You can do this by:

Remember to always be cautious when providing personal information or login credentials to anyone, including Microsoft Support representatives.