Hotmail will send but not receive email

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check your account settings

  1. Ensure your account is active and not suspended.
  2. Verify your email address and password are correct.
  3. Check your account settings to ensure you're not blocked from sending or receiving emails.

Outlook.com settings

  1. Go to Outlook.com and sign in with your Hotmail account.
  2. Click on the gear icon () and select "View all Outlook settings."
  3. Go to the "Accounts" tab and ensure your account is set up correctly.
  4. Check the "Send" and "Receive" settings to ensure they're enabled.

Firewall and antivirus software

  1. Check your firewall settings to ensure they're not blocking incoming or outgoing emails.
  2. Disable any antivirus software temporarily to see if it's interfering with your email.

Email client settings

  1. If you're using an email client like Microsoft Outlook, Mozilla Thunderbird, or Apple Mail, check the settings to ensure they're correct.
  2. Ensure the "Incoming" and "Outgoing" server settings are correct for your Hotmail account.

Check for email filters or rules

  1. Log in to your Hotmail account and check for any email filters or rules that might be blocking incoming emails.
  2. Disable any filters or rules that might be causing the issue.

Contact Microsoft Support

  1. If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance.
  2. They may be able to help you troubleshoot the problem or reset your account settings.

Additional troubleshooting steps

  1. Try sending an email to yourself to see if it's a specific recipient or a general issue.
  2. Check your email account's junk or spam folder to see if the emails are being filtered there.
  3. If you're using a third-party email client, try using the web-based Outlook.com interface to see if the issue persists.

I hope these steps help you resolve the issue and get your Hotmail account working properly again!