How do i cancel my planet fitness membership by mail
To cancel your Planet Fitness membership by mail, you'll need to send a written request to their headquarters. Here's a step-by-step guide to help you do so:
Step 1: Gather the necessary information
- Your membership ID number (found on your membership card or in your account online)
- Your name and address
- The reason for cancellation (optional, but recommended)
Step 2: Write a cancellation letter
- Use a standard business letter format and include the following information:
- Your name and address
- Your membership ID number
- A statement indicating your desire to cancel your membership, e.g., "Please cancel my Planet Fitness membership effective [date of cancellation]."
- Your signature
- You can use the following sample letter as a template:
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date]
Dear Planet Fitness Membership Cancellation Department,
I am writing to request cancellation of my Planet Fitness membership, effective [date of cancellation]. My membership ID number is [insert your membership ID number]. I would like to cancel my membership due to [optional: state the reason for cancellation, e.g., "I'm moving out of the area" or "I'm no longer using the gym"].
Please process my cancellation and stop all future payments. I would appreciate it if you could also confirm the cancellation in writing.
Sincerely,
[Your Signature]
Step 3: Mail the letter
- Send the letter to the following address: Planet Fitness Membership Cancellation Department 7500 College Blvd. Overland Park, KS 66210-1199
Step 4: Verify the cancellation
- Once you've mailed the letter, it's a good idea to verify that your cancellation has been processed. You can do this by:
- Calling Planet Fitness' customer service at (866) 783-4287
- Visiting your local Planet Fitness gym and speaking with a staff member
- Checking your account online to ensure that your membership has been cancelled
Important notes:
- Make sure to send the letter via certified mail, return receipt requested, to ensure that you have proof of delivery.
- Keep a copy of the letter and any confirmation documents for your records.
- Cancellation requests may take 10-14 business days to process, so plan accordingly.
By following these steps, you should be able to cancel your Planet Fitness membership by mail. If you have any questions or concerns, feel free to ask!