How do i complain about my mail delivery
If you're experiencing issues with your mail delivery, here are some steps you can take to complain and get help:
- Contact your local post office: Start by visiting your local post office or contacting them by phone. They can help you resolve the issue or direct you to the right person.
- File a complaint online: The United States Postal Service (USPS) has an online complaint form that you can fill out. You can access it at www.usps.com/help/complaint.htm.
- Call the USPS Consumer Affairs office: You can also call the USPS Consumer Affairs office at 1-800-275-8777 (1-800-ASK-USPS) to speak with a representative.
- Contact your local postal inspector: If you're experiencing a more serious issue, such as mail theft or harassment, you can contact your local postal inspector. You can find their contact information on the USPS website.
- Write a letter: If you prefer to write a letter, you can send it to the USPS Consumer Affairs office at:
USPS Consumer Affairs 475 L'Enfant Plaza SW Washington, DC 20260-0004
What to include in your complaint:
- Your name and address
- A detailed description of the issue you're experiencing (e.g., missing mail, delayed delivery, damaged packages)
- The date(s) the issue occurred
- Any relevant tracking numbers or confirmation numbers
- Any other relevant information that may help resolve the issue
Tips:
- Be specific and clear about the issue you're experiencing.
- Keep a record of any correspondence or interactions with the USPS.
- Be patient and persistent. It may take some time to resolve the issue.
- If you're experiencing a recurring issue, consider speaking with a supervisor or manager at your local post office.
Remember, the USPS is committed to providing excellent customer service, and they want to hear from you if you're experiencing issues with your mail delivery.