How do i contact royal mail about a parcel
There are several ways to contact Royal Mail about a parcel:
- Online Tracking: You can track your parcel and contact Royal Mail online through their website. Simply enter your tracking number and follow the prompts.
- Phone: You can call Royal Mail's customer service team on:
- 03457 740 740 (Monday to Friday, 8am to 6pm)
- 03457 740 741 (Saturday, 8am to 1pm)
- 03457 740 742 (Sunday, 10am to 4pm)
- Email: You can email Royal Mail's customer service team at [email protected].
- Post: You can write to Royal Mail's customer service team at:
- Royal Mail Customer Services
- PO Box 179
- Bristol BS99 7NA
- Social Media: Royal Mail is also active on social media platforms, such as Twitter and Facebook. You can send them a message or tweet to get in touch.
- Local Post Office: If you have a local post office, you can visit them in person and ask for assistance with your parcel.
When contacting Royal Mail, it's a good idea to have the following information ready:
- Your tracking number
- The parcel's sender and recipient details
- A description of the issue you're experiencing with the parcel
- Any relevant photos or documentation
Remember to be patient and courteous when contacting Royal Mail, as their customer service team is there to help you resolve any issues with your parcel.