How do i report a royal mail postman
If you have a concern or issue with a Royal Mail postman, there are several ways you can report it:
- Contact Royal Mail Customer Service: You can call Royal Mail's customer service number on 03457 740 740 (Monday to Friday, 8am to 6pm) and report the issue to a customer service representative. They will take details of the issue and pass it on to the relevant team.
- Royal Mail's Online Complaint Form: You can fill out Royal Mail's online complaint form on their website. This will allow you to provide more detailed information about the issue and upload any supporting evidence, such as photos or videos.
- Write to Royal Mail: You can write to Royal Mail's customer service department at the following address:
Royal Mail Customer Service Freepost RTUY-CGJH Bolton BL6 4RU
- Contact Your Local Post Office: If you have a local post office, you can visit them in person and speak to a member of staff. They may be able to assist you with reporting the issue or provide guidance on what to do next.
- Report to the Royal Mail's Customer Service Team on Social Media: Royal Mail has a presence on social media platforms such as Twitter and Facebook. You can send a direct message or tweet to their customer service team to report the issue.
When reporting the issue, it's helpful to have the following information ready:
- Your name and contact details
- The postman's name (if you know it)
- The date and time of the incident
- A detailed description of what happened
- Any relevant evidence, such as photos or videos
- Your Royal Mail tracking number (if applicable)
Royal Mail takes all complaints seriously and will investigate the issue. They may contact you for further information or to discuss the outcome of their investigation.