How do i return something to zara by mail

Returning an item to Zara by mail is a relatively straightforward process. Here's a step-by-step guide to help you through it:

Before you start:

1. Make sure you have the following information ready:
   • Your order number or invoice number
   • The reason for the return (optional, but recommended)
2. Check the Zara return policy to ensure you're eligible for a return and understand the process.

Step 1: Initiate the return process

1. Go to the Zara website (www.zara.com) and sign in to your account.
2. Click on "My Account" and then "Order History" or "Order Tracking".
3. Find the order containing the item you want to return and click on "Return" or "Exchange".
4. Select the reason for the return (if prompted) and confirm that you want to initiate the return process.

Step 2: Print the return label

1. Once you've initiated the return process, you'll be prompted to print a return label.
2. Make sure to print the label on a plain white paper, as it will be used to attach to the outside of the package.

Step 3: Package the item

1. Carefully package the item you want to return in its original packaging, if possible.
2. Attach the printed return label to the outside of the package.
3. Make sure to include all original tags, accessories, and packaging materials.

Step 4: Ship the package

1. Take the packaged item to a post office or shipping carrier (e.g., USPS, UPS, FedEx).
2. Provide the shipping carrier with the package and the return label.
3. Pay for the return shipping cost (if applicable).

Step 5: Track your return

1. Keep a record of the tracking number provided by the shipping carrier.
2. Monitor the status of your return package to ensure it's delivered to Zara's warehouse.

After the return:

1. Once Zara receives your returned item, they will process your refund or exchange (if applicable).
2. You'll receive an email notification with the status of your return and any next steps.

Tips and reminders:

• Make sure to return the item within the specified time frame (usually 30 days).
• Keep the return tracking number for your records.
• If you're exchanging an item, ensure you receive a confirmation email with the new order details.
• If you have any issues with the return process, contact Zara's customer service for assistance.

By following these steps, you should be able to successfully return an item to Zara by mail.