How do i stop a.royal.mail parcel going to a address
If you need to stop a Royal Mail parcel from being delivered to a specific address, you can follow these steps:
Method 1: Contact Royal Mail
- Reach out to Royal Mail's customer service team by phone or online chat. You can find their contact details on their website.
- Provide the parcel tracking number and the address you want to stop the delivery to.
- Explain the reason for stopping the delivery (e.g., incorrect address, unwanted package, etc.).
- Royal Mail will investigate and may request additional information to verify your identity and the parcel's ownership.
Method 2: Use Royal Mail's Online Tracking
- Go to Royal Mail's online tracking page and enter the parcel tracking number.
- Click on the "Track" button to view the parcel's status.
- If the parcel is still in transit, you can click on the "Hold for Collection" option. This will redirect the parcel to a Royal Mail sorting office for collection.
- If the parcel has already been delivered, you may need to contact Royal Mail's customer service team to request assistance.
Method 3: Contact the Sender
If you're unable to contact Royal Mail or the parcel has already been delivered, you can try contacting the sender directly to request they stop the delivery or redirect the parcel to a different address.
Important Notes:
- Royal Mail may charge a fee for stopping a parcel in transit, depending on the circumstances.
- If the parcel has already been delivered, you may need to contact the recipient to arrange for the parcel to be returned to the sender or to collect it from the recipient's address.
- If you're trying to stop a parcel from being delivered to an address due to concerns about safety or security, you should contact the police or local authorities for assistance.
Remember to always follow the instructions provided by Royal Mail and the sender to ensure a smooth and safe resolution.