How does metrobank send their replacement card via mail
According to Metrobank's official website and customer service, here's how they typically send replacement cards via mail:
- Card Replacement Request: You need to request a replacement card by contacting Metrobank's Customer Service Hotline (02) 8-708-7087 or (02) 8-708-7000, or by visiting a Metrobank branch.
- Verification: Metrobank will verify your identity and account information to ensure that the replacement card is sent to the correct person.
- Card Production: Once the verification is complete, Metrobank will produce a new card with the same card details as the original card.
- Shipping: The replacement card will be shipped to your registered mailing address via courier service (e.g., LBC, JRS, or Metrobank's own courier service).
- Tracking Number: Metrobank will provide you with a tracking number, which you can use to monitor the status of your replacement card shipment.
- Delivery: The replacement card is usually delivered within 3-5 business days after shipping, depending on the courier service and your location.
Please note that Metrobank may require additional documentation or information to process your card replacement request, such as a valid ID and proof of address.
It's also important to keep in mind that Metrobank may have specific requirements or restrictions for replacing lost or stolen cards, so it's best to check with their customer service or visit a branch for more information.