How does royal mail click and collect work

Royal Mail's Click & Collect service allows you to collect your parcels from a local Post Office or Royal Mail Delivery Office, rather than having them delivered to your home or business address. Here's how it works:

How to use Click & Collect:

  1. Choose Click & Collect at checkout: When you're shopping online, look for the "Click & Collect" option at checkout. This will allow you to select a local Post Office or Royal Mail Delivery Office as your delivery address.
  2. Select your collection point: You'll be shown a list of available collection points in your area. Choose the one that's most convenient for you.
  3. Collect your parcel: Once your parcel is ready, you'll receive an email or text notification with a unique collection code. Take this code and your ID to the chosen collection point to collect your parcel.

Benefits of Click & Collect:

  1. Convenience: Collect your parcel at a time that suits you, without having to wait in for a delivery.
  2. Security: Your parcel is stored securely at the collection point until you collect it.
  3. Flexibility: You can collect your parcel at a Post Office or Royal Mail Delivery Office that's open at a time that suits you.
  4. Tracking: You can track your parcel's progress online, so you know when it's ready for collection.

What you need to collect your parcel:

  1. Unique collection code: You'll receive this code in an email or text notification when your parcel is ready.
  2. ID: You'll need to show a valid form of ID, such as a passport, driving license, or credit card, to collect your parcel.
  3. Collection point: Make sure you have the correct collection point address and opening hours.

Tips and reminders:

  1. Check opening hours: Before heading to the collection point, check their opening hours to ensure they're open when you plan to collect your parcel.
  2. Bring your ID: Don't forget to bring your ID to the collection point, as you'll need it to collect your parcel.
  3. Check your parcel: Before leaving the collection point, double-check that you have the correct parcel and that it's in good condition.

By using Royal Mail's Click & Collect service, you can enjoy the convenience of collecting your parcels at a time that suits you, while also ensuring the security and flexibility of your delivery.