How does royal mail redirection service work

Royal Mail's Redirection service is a convenient way to forward your mail to a new address, whether you're moving home, going on holiday, or need to receive mail at a different location. Here's how it works:

How to set up a Redirection:

1. Choose your redirection type: Royal Mail offers two types of redirections:
   • Permanent Redirection: This is ideal for permanent moves or changes of address. You can set up a permanent redirection for up to 12 months.
   • Temporary Redirection: This is suitable for shorter periods, such as holidays or temporary work assignments. You can set up a temporary redirection for up to 6 months.
2. Fill out the application form: You can download and complete the application form from the Royal Mail website or pick one up from a Post Office branch.
3. Provide your details: Fill in your old and new addresses, as well as your name and contact details.
4. Pay the fee: The cost of a Redirection service varies depending on the type and duration of the redirection. You can check the current prices on the Royal Mail website.
5. Submit your application: Return the completed form to Royal Mail, either by post or in person at a Post Office branch.

How Redirection works:

1. Mail is received at your old address: When mail is sent to your old address, Royal Mail will redirect it to your new address.
2. Mail is processed at the new address: Royal Mail will process the mail at the new address, and you'll receive it at your new location.
3. Mail is returned to sender if not deliverable: If the mail is undeliverable or cannot be forwarded, Royal Mail will return it to the sender.

What's included in a Redirection:

• Mail sent to your old address, including letters, parcels, and packages
• Mail sent to your old address, including bills, statements, and other documents
• Mail sent to your old address, including online shopping deliveries

What's not included in a Redirection:

• Mail that's not addressed to you (e.g., junk mail or advertising)
• Mail that's not sent to your old address (e.g., mail sent to a different address)
• Mail that's not deliverable (e.g., mail that's returned to sender)

Tips and reminders:

• Set up your Redirection at least 3 working days before you move to ensure a smooth transition.
• Keep your Redirection active for at least 2 weeks after you've moved to ensure all mail is redirected.
• If you're moving abroad, you may need to set up a separate Redirection service with the postal service in your new country.
• You can cancel or amend your Redirection at any time by contacting Royal Mail.

By setting up a Redirection with Royal Mail, you can ensure that your mail follows you to your new address, making your move or temporary change of address much easier.