How long do delivery offices keep parcels royal mail
Royal Mail, like many other postal services, has a standard retention period for parcels and packages that are undelivered or unclaimed. The length of time they keep these items varies depending on the type of item, its value, and the circumstances surrounding its delivery.
Here are some general guidelines on how long Royal Mail typically keeps parcels:
- Unclaimed parcels: Royal Mail usually holds onto unclaimed parcels for a minimum of 18 months. If the parcel remains unclaimed after this period, it may be returned to the sender or disposed of.
- Lost or misdirected parcels: If a parcel is reported lost or misdirected, Royal Mail will typically hold onto it for 12-18 months before considering it abandoned.
- Valuable or high-value items: For items with a value of £100 or more, Royal Mail may hold onto them for a longer period, typically up to 2-3 years, to allow the owner to claim them.
- Special delivery items: For items sent via Royal Mail's Special Delivery service, which provides a signature upon delivery, the retention period is typically 12 months.
- International parcels: For international parcels, the retention period may vary depending on the country of origin and the terms of the parcel's delivery. Royal Mail may hold onto these items for up to 2-3 years before considering them abandoned.
It's essential to note that these retention periods are subject to change, and Royal Mail may adjust them at any time. If you're concerned about a parcel that's been lost or unclaimed, it's best to contact Royal Mail directly to inquire about their retention policies and procedures.
Remember to always keep a record of your parcel's tracking number and any relevant documentation, as this can help facilitate the recovery of your parcel if it's lost or unclaimed.