How long do royal mail keep a parcel

Royal Mail, the UK's postal service, has a standard retention period for parcels, which varies depending on the type of service used and the value of the item. Here are some general guidelines:

  1. Standard Parcels: Royal Mail typically retains standard parcels for 12 months from the date of posting. After this period, they may be destroyed or disposed of.
  2. Signed For Parcels: For signed-for parcels, Royal Mail retains them for 12 months from the date of delivery. If the parcel is not collected or signed for within this period, it may be returned to the sender or destroyed.
  3. Special Delivery: For Special Delivery items, Royal Mail retains them for 12 months from the date of delivery. If the item is not collected or signed for within this period, it may be returned to the sender or destroyed.
  4. International Parcels: For international parcels, Royal Mail typically retains them for 12 months from the date of posting. However, this period may vary depending on the destination country's customs regulations and laws.
  5. Value of the Item: If the value of the item is high (typically above £500), Royal Mail may retain the parcel for a longer period, usually up to 2 years, to ensure that the item is safely stored and protected.

It's essential to note that these retention periods may vary depending on specific circumstances, such as:

If you're concerned about the retention period of a parcel, it's best to contact Royal Mail directly and provide your tracking number or parcel reference. They will be able to provide more information on the specific retention period for your parcel.