How long do royal mail keep tracking information
Royal Mail, the UK's postal service, typically retains tracking information for a limited period of time. The exact duration may vary depending on the type of service used and the specific circumstances. Here are some general guidelines:
- Standard Tracked: For standard tracked items, Royal Mail typically retains tracking information for 12-18 months.
- Signed For: For signed-for items, Royal Mail typically retains tracking information for 6-12 months.
- Special Delivery: For Special Delivery items, Royal Mail typically retains tracking information for 2-5 years.
- International Tracked: For international tracked items, Royal Mail typically retains tracking information for 12-24 months.
Please note that these timeframes are approximate and may vary depending on the specific circumstances of your item. If you need to access tracking information for an item that is outside of these timeframes, you may need to contact Royal Mail directly to request assistance.
Additionally, Royal Mail may retain tracking information for longer periods if:
- The item is lost or undelivered, and an investigation is ongoing.
- The item is subject to a claim or dispute.
- The item is part of a larger investigation or audit.
It's always a good idea to keep a record of your tracking number and any relevant documentation, in case you need to access tracking information in the future.