How long does royal mail stage 1 stay on record
According to Royal Mail's guidelines, Stage 1 mail (also known as "lost mail" or "missing mail") is typically retained for a period of 12 months from the date of posting.
During this time, Royal Mail will make reasonable efforts to locate and return the item to the sender or recipient. If the item is not claimed or returned within the 12-month period, it will be destroyed or disposed of in accordance with Royal Mail's procedures.
It's worth noting that this 12-month period may be extended in certain circumstances, such as:
- International mail: Royal Mail may retain international mail for a longer period, typically up to 18 months, to allow for the possibility of delayed delivery or clearance through customs.
- Special items: Items of high value, such as jewelry or valuable documents, may be retained for a longer period, typically up to 24 months, to ensure their safe return to the sender or recipient.
- Investigations: In cases where there is a dispute or investigation into the loss or non-delivery of an item, Royal Mail may retain the item for a longer period to facilitate the investigation.
It's always a good idea to contact Royal Mail directly to inquire about the status of a specific item and to confirm the retention period.