How long till make a claim royal mail
According to Royal Mail's guidelines, you typically have a limited time to make a claim for lost, damaged, or delayed mail. The exact timeframe may vary depending on the type of mail and the circumstances of the issue. Here are some general guidelines:
- Lost Mail: If you haven't received your mail within 15 working days of the expected delivery date, you can make a claim. For example, if you sent a letter on January 1st and it was expected to arrive on January 5th, you can claim on January 20th (15 working days later).
- Damaged Mail: If your mail is damaged during transit, you can report it to Royal Mail within 7 days of receipt. If you don't report it within this timeframe, you may not be able to make a claim.
- Delayed Mail: If your mail is delayed, you can report it to Royal Mail within 30 days of the expected delivery date. For example, if you sent a parcel on December 1st and it was expected to arrive on December 10th, you can report it as delayed on January 9th (30 days later).
To make a claim, you'll need to:
- Check the Royal Mail website for the relevant claim form and instructions.
- Gather any relevant documentation, such as proof of posting, tracking information, or photos of the damaged mail.
- Fill out the claim form and submit it to Royal Mail.
Please note that Royal Mail may request additional information or evidence to support your claim. They may also have specific requirements for the type of mail you're claiming for (e.g., special delivery items).
Remember to act promptly and follow the guidelines to increase your chances of a successful claim.