How reliable is royal mail redirection

Royal Mail Redirection is a service that allows you to redirect your mail to a new address, usually when you're moving home or changing your address. While it's generally a reliable service, there are some limitations and potential issues to be aware of:

Reliable aspects:

  1. High success rate: Royal Mail claims that over 99% of redirected mail is delivered successfully.
  2. Wide coverage: Redirection services are available for most UK postcodes, including PO boxes and business addresses.
  3. Easy setup: You can set up a redirection online or by phone, and it usually takes effect within 3-5 working days.

Potential issues:

  1. Delays: There may be delays in delivering redirected mail, especially if the new address is not updated correctly or if there are issues with the redirection process.
  2. Lost or misdirected mail: Although rare, it's possible for mail to get lost or misdirected during the redirection process.
  3. Cost: Redirection services can be expensive, especially for longer periods or for large volumes of mail.
  4. Limitations: Redirection services may not cover all types of mail, such as:
    • Large or bulky items (e.g., packages, parcels)
    • Mail sent via special services (e.g., tracked, signed, or recorded)
    • Mail sent to PO boxes or business addresses (although these can usually be redirected)
  5. Time limits: Redirection services typically have a maximum duration of 12 months, after which you'll need to renew or cancel the service.
  6. Error rates: While rare, errors can occur during the redirection process, such as:
    • Incorrect address updates
    • Mail being sent to the wrong address
    • Failure to redirect certain types of mail

To minimize potential issues:

  1. Double-check your address: Ensure that your new address is correct and up-to-date.
  2. Use the correct redirection type: Choose the right type of redirection service for your needs (e.g., personal, business, or international).
  3. Monitor your mail: Keep an eye on your redirected mail to ensure it's being delivered correctly.
  4. Report any issues: If you encounter any problems with your redirection, contact Royal Mail customer service promptly to resolve the issue.

Overall, Royal Mail Redirection is a reliable service, but it's essential to be aware of the potential limitations and issues that can arise. By following the tips above, you can minimize the risk of problems and ensure a smooth transition to your new address.