How to access ako mail

AKO (Army Knowledge Online) is a web-based platform used by the United States Army to provide secure communication and collaboration tools to its personnel. To access AKO mail, you'll need to follow these steps:

For Active Duty Military Personnel:

1. Go to the AKO website at www.us.army.mil.
2. Click on the "Log In" button at the top right corner of the page.
3. Enter your AKO username and password. Your username is usually your email address, and your password is the same as your Army email password.
4. Click the "Log In" button to access your AKO account.

For Retirees and Veterans:

1. Go to the AKO website at www.us.army.mil.
2. Click on the "Log In" button at the top right corner of the page.
3. Click on the "Retiree/Veteran" link.
4. Enter your AKO username and password. Your username is usually your email address, and your password is the same as your Army email password.
5. Click the "Log In" button to access your AKO account.

For Civilians:

1. Go to the AKO website at www.us.army.mil.
2. Click on the "Log In" button at the top right corner of the page.
3. Click on the "Civilians" link.
4. Enter your AKO username and password. Your username is usually your email address, and your password is the same as your Army email password.
5. Click the "Log In" button to access your AKO account.

Troubleshooting Tips:

• If you're having trouble logging in, try checking your username and password to ensure they're correct.
• If you've forgotten your password, click on the "Forgot Password" link and follow the prompts to reset it.
• If you're still having issues, contact the AKO Help Desk at [email protected] or call (800) 247-8256.

Remember to always follow proper security protocols when accessing AKO, and be aware of any security alerts or notifications that may affect your access.