How to add smtp mail server in jira

To add an SMTP mail server in Jira, you'll need to configure the mail server settings in your Jira instance. Here's a step-by-step guide to help you do so:

Prerequisites:

  1. You have a Jira instance set up and running.
  2. You have an SMTP mail server configured and working correctly.

Step 1: Access Jira's Mail Server Settings

  1. Log in to your Jira instance as an administrator.
  2. Click on the Cogwheel icon () in the top right corner of the page.
  3. Select System from the dropdown menu.
  4. Click on Mail Server from the left-hand menu.

Step 2: Add a New Mail Server

  1. Click on the Add Mail Server button.
  2. Fill in the required information:
    • Name: Give your mail server a name (e.g., "SMTP Mail Server").
    • SMTP Server: Enter the hostname or IP address of your SMTP mail server.
    • SMTP Port: Enter the port number used by your SMTP mail server (usually 25 or 587).
    • Username: Enter the username used to authenticate with your SMTP mail server.
    • Password: Enter the password used to authenticate with your SMTP mail server.
    • From Email: Enter the email address that will be used as the sender's email address.
  3. Click Save to save the new mail server configuration.

Step 3: Configure Jira to Use the New Mail Server

  1. Go back to the Mail Server page.
  2. Click on the Edit button next to the mail server you just created.
  3. In the Mail Server section, select the new mail server you created from the dropdown menu.
  4. Click Save to save the changes.

Step 4: Test the Mail Server Configuration

  1. Go to a Jira issue and click on the More dropdown menu.
  2. Select Email from the dropdown menu.
  3. Click on the Send Email button.
  4. If the email is sent successfully, you should receive an email at the email address you specified in the From Email field.

That's it! Your Jira instance should now be configured to use the new SMTP mail server. If you encounter any issues, you can refer to the Jira documentation or contact your Jira administrator for assistance.