How to approve mail box in dynamics 365
In Microsoft Dynamics 365, approving a mailbox is a process that allows you to verify the identity of the user and grant access to the mailbox. Here are the steps to approve a mailbox in Dynamics 365:
Prerequisites:
- You must have the necessary permissions to approve mailboxes. Typically, this includes the "Mailbox Administrator" or "System Administrator" role.
- The mailbox must be created and provisioned in Dynamics 365.
Approving a Mailbox:
- Go to Settings > Mailboxes > Mailboxes.
- Find the mailbox you want to approve and click on it.
- Click on the Approve button.
- In the Approve Mailbox window, review the mailbox details, including the user's name, email address, and mailbox type.
- Click Approve to grant access to the mailbox.
Additional Steps:
- If you want to set up additional mailbox settings, such as mailbox size limits or retention policies, you can do so by clicking on the Mailbox Settings button.
- If you want to assign a mailbox to a specific user, you can do so by clicking on the Assign User button.
- If you want to set up mailbox notifications, such as notifications for new emails or mailbox deletions, you can do so by clicking on the Notifications button.
Troubleshooting:
- If you encounter issues approving a mailbox, check the mailbox's status to ensure it is not already approved or pending approval.
- If the mailbox is pending approval, check the approval queue to see if there are any issues with the approval process.
- If you are unable to approve a mailbox, contact your Dynamics 365 administrator or Microsoft support for assistance.