How to ask for overdue invoice via email
Here's a sample email template you can use to ask for an overdue invoice:
Subject: Overdue Invoice - [Invoice Number]
Dear [Client's Name],
I hope this email finds you well. I am writing to bring to your attention that your invoice [Invoice Number] dated [Invoice Date] is now overdue. As per our agreement, the payment was due on [Due Date].
The outstanding balance is [Outstanding Balance] and we would appreciate it if you could settle this amount as soon as possible. We understand that unforeseen circumstances may have caused the delay, and we are willing to work with you to find a solution.
To avoid any further delays, please find the details of the invoice below:
- Invoice Number: [Invoice Number]
- Invoice Date: [Invoice Date]
- Due Date: [Due Date]
- Outstanding Balance: [Outstanding Balance]
If you have already made the payment, please disregard this email and accept our apologies for the oversight. However, if you are experiencing difficulties in making the payment, please let us know and we can discuss possible arrangements.
We appreciate your prompt attention to this matter and look forward to receiving the payment soon. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your cooperation and understanding.
Best regards,
[Your Name] [Your Company Name] [Your Contact Information]
Additional Tips:
- Be polite and professional: Use a friendly but firm tone to ensure the client understands the urgency of the situation.
- Provide clear details: Include all the necessary information about the invoice, such as the invoice number, date, and due date.
- Offer solutions: Show that you are willing to work with the client to find a solution, such as discussing possible payment arrangements.
- Keep it concise: Keep the email brief and to the point to avoid overwhelming the client.
- Proofread: Double-check the email for spelling and grammar errors before sending it to ensure a professional impression.
Remember to customize the email to fit your company's tone and style, and to always keep a record of the email and any subsequent communications with the client.