How to cancel a booked redilivery royal mail
To cancel a booked redelivery with Royal Mail, you can follow these steps:
Online
- Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
- Click on "Track a parcel" and enter your tracking number.
- Click on "View details" next to the parcel you want to cancel.
- Click on "Redelivery" and then "Cancel redelivery".
- Confirm that you want to cancel the redelivery.
By Phone
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Tell the customer service representative that you want to cancel a booked redelivery.
- Provide your tracking number and the reason for cancellation (if requested).
- Follow the representative's instructions to complete the cancellation.
In Person
- Take your parcel to your local Royal Mail Delivery Office.
- Show the staff your parcel and tell them you want to cancel the booked redelivery.
- They will assist you with the cancellation process.
Important Notes
- You can only cancel a booked redelivery if it has not been attempted yet.
- If the redelivery has already been attempted, you will need to contact the recipient to arrange an alternative delivery.
- If you are unable to cancel the redelivery online or by phone, you can try visiting your local Royal Mail Delivery Office in person.
- Royal Mail may charge a fee for cancelling a booked redelivery, depending on the circumstances.
Remember to keep your tracking number handy, as you will need it to cancel the redelivery.