How to cancel a redelivery with royal mail
To cancel a redelivery with Royal Mail, you can follow these steps:
- Check if the item is still at the delivery office: Before cancelling the redelivery, check if the item is still at the delivery office by contacting Royal Mail Customer Service on 03457 740 740 (Monday to Friday, 8am to 6pm) or by visiting your local Royal Mail delivery office.
- Contact Royal Mail Customer Service: If the item is still at the delivery office, contact Royal Mail Customer Service to request cancellation of the redelivery. You can do this by:
- Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Online: Fill out the Royal Mail Contact Us form and select "Redelivery" as the reason for your query.
- Email: [email protected]
- Provide your tracking number: When contacting Royal Mail, have your tracking number ready to provide to the customer service representative. This will help them locate your item and cancel the redelivery.
- Confirm cancellation: Once you've contacted Royal Mail, confirm that the redelivery has been cancelled. You can do this by:
- Phone: Ask the customer service representative to confirm that the redelivery has been cancelled.
- Online: Check your tracking information online to see if the redelivery has been cancelled.
- Email: Check your email for a confirmation from Royal Mail that the redelivery has been cancelled.
Important notes:
- If you're unable to contact Royal Mail or cancel the redelivery online, you can also visit your local Royal Mail delivery office in person to request cancellation.
- If you've already received the item and want to return it, you'll need to follow Royal Mail's returns process.
- If you're experiencing issues with a redelivery, you can also contact Royal Mail's Customer Service team on Twitter (@RoyalMail) or Facebook (Royal Mail).
Remember to keep your tracking number handy to make the process easier and faster.